Refund & Return Policy

At Hamish Boyo, we strive to provide high-quality products and a satisfying shopping experience. If you are not completely satisfied with your purchase, please review our refund and return policy below.

Returns

• You may request a return within 14 days of receiving your order.

• Items must be unused, in their original packaging, and in resellable condition.

• Customers are responsible for return shipping costs unless the item is defective or incorrect.

• To initiate a return, please contact us at mandy@sommere.com with your order number and reason for return.

Refunds

• Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.

• Approved refunds will be processed within 5-7 business days and credited to your original payment method.

• Shipping costs are non-refundable unless the return is due to our error.

Exchanges

• We only replace items if they are defective, damaged, or incorrect.

• If you need an exchange, email us at mandy@sommere.com with your order details and a photo of the issue.

Non-Returnable Items

Certain items cannot be returned, including:

• Gift cards

• Personalized or customized products

• Items marked as final sale

Late or Missing Refunds

If you haven’t received a refund yet:

1. Check your bank account again.

2. Contact your credit card company—it may take 3-5 business days before your refund is officially posted.

3. If you've done this and still haven't received your refund, contact us at mandy@sommere.com.

For any questions regarding our refund and return policy, feel free to reach out to us at mandy@sommere.com.